Add custom questions to the review form
Custom review form questions collect structured feedback during a review. This feature is available on the Plus and Everything plans.
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Reviewbird documentation topic
Collecting reviews
Reviewbird guides for collecting reviews.
Collect Google Business Reviews
Invite customers to review your business on Google, and choose how often to ask.
Read guideConfiguring review confirmation emails
Ask customers to confirm reviews they submit on your product pages before you publish them.
Read guideConfiguring custom sender to send request and reminder emails from your domain
Send Reviewbird emails from your store email address and choose where customer replies go.
Read guideConfiguring discount incentives
Thank customers for their reviews with a discount on their next purchase.
Read guideConfiguring the review display widget
The display widget controls how product reviews appear on your site and how customers submit new reviews.
Read guideGoogle Customer Reviews
Invite customers to Google Customer Reviews from your WooCommerce thank you page and by email.
Read guideImporting your reviews into Reviewbird
Bring reviews into Reviewbird from WooCommerce, Judge.me, Yotpo, or a review file. Prepare your file and check the import results.
Read guideProactively offer support before a negative review is submitted
Some negative reviews are good for business. Too many can be a problem. There are times when it may be advisable to try to intervene before a negative…
Read guideAutomatic review request emails and reminders
Choose when to ask for reviews, edit your emails, and set up reminders in Collect.
Read guideConnect Klaviyo to Reviewbird
Send review requests, reminders, and photo and video requests through Klaviyo. Use review events in your flows.
Read guideManaging integrations
Connect Klaviyo or Google Customer Reviews, or import reviews from your WooCommerce Marketplace listings.
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