Manage organization members and roles

Add people to your Reviewbird organization and give each person the correct access. A member can use all stores in the organization. The role permissions apply to all stores in the organization.

Plan and owner requirements

• Member management is available if at least one store has the Everything plan.
• Member management is also available if Reviewbird enables it for the organization.
• If the organization does not meet either requirement, member management is locked.
• You can invite an unlimited number of members.
• Only the organization owner can invite members, change roles, cancel invitations, or remove members.

Select a role

Role	Access
Owner	The owner has all organization permissions. The owner manages members. You cannot assign the Owner role to a member. The owner cannot leave an organization that the owner created.
Administrator	An Administrator has full access to store settings and reviews. An Administrator can create and delete stores and can moderate reviews. Owner-only actions are not available.
Manager	A Manager can read and update store settings. A Manager can read and moderate reviews. A Manager cannot create or delete stores.
Moderator	A Moderator can read and moderate reviews. A Moderator cannot open store settings.
Viewer	A Viewer can read reviews. A Viewer cannot moderate reviews or open store settings.

Give each person the role with the minimum access that the person needs.

Invite a member

1. Open the organization.
2. Open Members.
3. In Add Member, enter the email address of the person.
4. Select one role.
5. Select Add.

Reviewbird sends an invitation email. The invitation stays in Pending Invitations until the person accepts it. Select Cancel to cancel an invitation.

• The email address is required and must be valid.
• You cannot invite a person who is already a member.
• You cannot create a second pending invitation for the same email address in the same organization.
• A role is required.

Change a member role

1. In the Members list, select the current role next to the member.
2. Select the new role.
3. Select Save.

Warning: A role change applies to all stores in the organization. Before you give Administrator or Manager access, make sure that the person needs permission to change store settings.

Remove a member or leave an organization

Remove a member

1. Select Remove next to the member.
2. Confirm the action.

Leave an organization

1. Select Leave.

The organization owner cannot leave the organization that the owner created.

If a plan change locks member management, upgrade one store to Everything. Then add, change, or remove members.