No collection engine
No post-purchase requests, no reminders. Reviews only come from customers who find their way back on their own — which is why most stores have so few.
SWITCHING FROM PRODUCT REVIEWS PRO
Product Reviews Pro displays reviews. It never collected them.
Reviewbird adds the missing half — automated requests, AI moderation, hosted media — and imports your existing reviews straight from WooCommerce.
30-day free trial • Direct WooCommerce import • Setup takes about 10 minutes
WHAT'S GOING ON
Maintenance mode, at a year
This isn't a shutdown story — Product Reviews Pro is still for sale on WooCommerce.com and still gets compatibility updates. It's a stagnation story. Scan the changelog: since 2022, every release has been a compatibility or deprecation fix. And a real limitation persists: review filtering only applies to the current page of reviews, not the full set — an open feature request the maintainers haven’t taken up.
Then there's the structural gap. Product Reviews Pro organizes reviews customers leave on their own — it sends no review request emails, no post-purchase asks, no reminders. Photos land in your media library, video uploads are disallowed outright ("to preserve site performance," per its own documentation), and there's no import or export tooling. It's a display layer, priced yearly, doing half the job.
Reviewbird covers the whole job: collection tied to real WooCommerce orders, AI moderation, hosted media including video uploads, and fast widgets. And because Product Reviews Pro stores everything as native WordPress comments, Reviewbird's WooCommerce import brings your reviews over directly.
WHAT YOU'RE MISSING
The Half of the Job It Doesn't Do
Most stores buy a review tool to get more reviews. That's the part Product Reviews Pro leaves out.
A changelog on idle
Compatibility fixes since 2022, a filtering bug filed as a feature request in 2016 and still open, and a 3.5-star rating on the WooCommerce marketplace.
Media limits by design
Photos go into your media library; video uploads are banned by the extension "to preserve site performance." Its own docs name the real problem: your server is doing the hosting.
Moderation is all you
A flagging queue and email alerts — no AI first pass, no spam screening, no PII detection. Every questionable review crosses your desk.
No feed, no summaries
No Google Product Ratings feed for Shopping stars, and no AI highlights or summaries to make a long review list shoppable.
Easy exit, no export needed
Product Reviews Pro has no export tooling — but it doesn't need any. Reviews live as native WordPress comments, and Reviewbird's WooCommerce import reads them directly.
SIDE BY SIDE
Product Reviews Pro vs Reviewbird
| Feature | Product Reviews Pro | Reviewbird |
|---|---|---|
| What it is | A display and organization layer for on-site reviews | A full platform: collection, moderation, and display, hosted |
| Automated review requests | No | Yes, with reminders and per-product rules |
| Photo and video reviews | Photos to your media library; video embeds only, no uploads | Yes, hosted — including video uploads (1 photo on Starter, unlimited on Plus+) |
| Structured feedback | Q&A and review qualifiers | Custom Questions with shopper-facing summaries |
| AI moderation | No — manual queue with flagging | Review Guard: text, image, and video screening plus PII redaction |
| Unhappy-customer interception | No | Review Triage routes poor experiences to support |
| Rich snippets | Schema.org markup | JSON-LD plus pre-rendered review content |
| Google Product Ratings feed | No | Yes, on Plus and Everything |
| Import and export | None built in | Imports from WooCommerce, Judge.me, WiserReview, ReviewX, CSV; export on every paid plan |
| Development pace | Compatibility fixes since 2022 | Actively developed, WooCommerce only |
| Pricing | per year | / / per month, 30-day free trial |
To be fair to Product Reviews Pro: if all you want is Amazon-style qualifiers and Q&A on your product pages, with no email collection at all, it still does that and remains compatible with current WooCommerce. But most stores buy a review tool to get more reviews — and that's the half it doesn't do.
MIGRATION
Switch in Three Steps — No Export File
Your reviews are already native WooCommerce data. Reviewbird picks them up right where they are.
Install and connect
Install the Reviewbird plugin, create your account, and authorize the connection. Nothing sends by surprise: review request emails stay off until you turn them on.
Import from WooCommerce
Product Reviews Pro keeps reviews as native WordPress comments, so Reviewbird's WooCommerce import reads them directly — ratings, text, and verified-purchase status.
Turn on collection
The step Product Reviews Pro never had: automated requests and reminders tied to real orders, so the review count starts climbing on its own.
Questions and answers
Frequently Asked Questions
Can I import my Product Reviews Pro reviews into Reviewbird?
Yes. Product Reviews Pro stores reviews as native WordPress comments, so Reviewbird's WooCommerce import brings them over directly — ratings, review text, and verified-purchase status. Other contribution types, like questions and comments, remain in your WordPress database untouched.
Is Product Reviews Pro discontinued?
No. It's still sold on WooCommerce.com and continues to receive compatibility updates. The question isn't availability — it's pace and scope: no new capabilities in years, and no review collection engine at any point in its history.
Will my star ratings survive the move?
Reviewbird adds JSON-LD review schema and pre-rendered review content to your product pages, which is what Google needs to show star ratings in organic results. The Google Product Ratings XML feed for Shopping is available on Plus and Everything plans. Google applies its own eligibility rules and timing.
Does Reviewbird slow down my WooCommerce site?
No. Review storage, search, email delivery, and media processing all run on Reviewbird infrastructure — including customer video uploads, the thing Product Reviews Pro disallows to protect your server. The widget loads without holding up your product page, and review content is pre-rendered for search engines.
Add the Half That Grows Your Reviews
Import your existing reviews straight from WooCommerce, turn on automated requests, and let the platform do the collecting.
30-day free trial • Cancel anytime • Review export included on every paid plan