REVIEW GUARD
Every review gets read — before your customers read it.
Review Guard screens the text, the photos, and the video, redacts personal information, and auto-approves the reviews that earn it. You wake up to a clean queue.
30-day free trial • Review Guard on Plus and Everything • NSFW/PII screening on every paid plan
THE PROBLEM
Moderation is the night job nobody applied for
Reviews are user-generated content, and user-generated content comes with users: spam links, off-topic rants, the occasional photo you’d rather not host, and — the sneaky one — customers who put their own phone number or address into a public review without thinking.
The usual choices are bad. Approve everything, and the junk goes live before you see it. Approve manually, and you’ve hired yourself as a full-time moderator with no pay and no weekends.
Review Guard is the third option: AI reads every incoming review — text, images, and video — before publication. Spam and offensive content get flagged to your queue, personal information gets detected and redacted, and the reviews that pass your rules publish on their own. You keep the final say; you just stop doing the first pass.
What Review Guard screens
- Spam, off-topic, and offensive text
- Problem photos and videos, screened before they’re public
- Personal information — detected and redacted automatically
- Auto-publish rules: approve verified buyers or reviews above your rating threshold
Strictness Is a Dial, Not a Dogma
Auto-publish what earns it
Approve verified-purchase reviews automatically, or anything above your chosen rating threshold. Trusted reviews go live fast; edge cases wait for you.
PII never goes public
Customers paste order numbers, emails, even home addresses into reviews more often than you’d think. Review Guard detects and redacts personal information before it appears publicly.
Tune it on Everything
The Everything plan adds Review Guard customization, so you decide how strict the rules run — looser for a chatty community, tighter for a buttoned-up brand.
Frequently Asked Questions
Does Review Guard delete negative reviews?
No. Review Guard screens for spam, offensive content, and personal information — not for opinions you’d rather not hear. A harsh-but-honest two-star review is legitimate content; it goes to your queue or publishes under your rules like any other review.
Do I still have the final say?
Always. Review Guard does the first pass and applies the auto-publish rules you set. Anything flagged waits in your queue for a human decision — yours.
Does moderation run on my server?
No. All screening — text, image, and video — runs on Reviewbird’s infrastructure. Your WordPress site never does the processing, and your product pages never wait on it.
Which plans include Review Guard?
Standard moderation with NSFW and PII detection is included from the Starter plan ($10/month). Full Review Guard AI moderation is on Plus ($24/month) and Everything ($49/month), and Everything adds Review Guard customization. All plans start with a 30-day free trial.
Retire From Your Night Job
Turn on Review Guard and let the first pass happen without you. Pairs well with Review Triage, which catches unhappy customers before they publish.
30-day free trial • Cancel anytime • Review export included on every paid plan